Thursday, March 9th, 2017
The following research comes from the IE Domain Registry via Ignite and confirms our advice to our customers — freemail and ISP email accounts don’t inspire confidence with end users. An email address using your own domain name should be mandatory, and will look better on your marketing and advertising. If you’re currently using a free email address for your business and you’d like to start using your own domain name, please get in touch with us today for advice.
A useful infographic summing up the information is at the foot of this post.
Almost two-thirds of Irish consumers have little to no trust in businesses that use free email addresses like Gmail and Eircom
- In contrast, more than three-quarters, 77 percent, have high trust in companies that use professional email addresses;
- IEDR research also found that consumers were four times more likely to trust a company with a website than one without;
- Companies that rely exclusively on social media to reach out to customers, rather than a website or a combination of both, are also not trusted by consumers;
- David Curtin, CEO of IEDR: “Consumers see professional email addresses and websites as indicators of trust and authenticity.”
Almost two-thirds of Irish consumers—64 percent—have little to no trust in businesses that use free email addresses like Gmail and Eircom, according to new research by the IE Domain Registry (IEDR), the company responsible for managing and maintaining Ireland’s country code domain name extension, .ie.
In contrast, 77 percent said they trust companies that use professional email addresses, like a .ie address registered to a business name (e.g. email@example.com).
The research, conducted by Ignite, polled 1,000 Irish consumers. It also found that consumers have four times more trust in a company that has a website (65 percent) versus one that does not (17 percent).
Companies that do not have a website but use social media, like a Facebook page or Twitter account, to connect to their customers are still seen as less trustworthy, with 63 percent of consumers saying they had low trust in them.
Commenting on the research, David Curtin, Chief Executive of IEDR, said: “Our research reveals that consumers see professional email addresses and websites as indicators of trust and authenticity. For sole traders and SMEs, this is particularly important. Anecdotal evidence suggests that first-time customers are far more likely to contact the plumber or electrician who has a web presence, rather than the one who just has a phone listing. Investing in a website that lists contact details, services and prices implies openness, accountability and trustworthiness.
“Setting up a website and an email address has never been easier. There are plenty of free and low-cost tools online, like Wix and Samm.ie, which allow even the most technophobic business owners to build a website and even incorporate e-commerce capability in a matter of hours.”
E-commerce—buying and selling goods and services online—is worth billions to the Irish economy and is growing rapidly at home and globally. For SMEs, e-commerce allows them to connect to local and international customers, selling to them 24 hours a day, 365 days a year regardless of physical location.
Allister Frost, award-winning former head of digital marketing at Microsoft and recent speaker at IEDR’s Internet Day, said that while websites are essential to get the most out of e-commerce, social networks can and should be used in conjunction with them to boost customer engagement.
“Every business owner should begin by creating a website to serve as their permanent home on the internet, under their control forever. And once that is established, many may also benefit from developing an active presence on relevant social networks like Facebook to reach a wider audience and ultimately convert them into happy, paying customers.”
Tuesday, May 10th, 2016
On Monday the 16th of May at 11am, the remaining short IE domain names will become available for registration on a first-come, first-served basis. Beecher Networks is accepting pre-orders of these domains at our usual rate of €20, plus a €5 non-refundable administration fee.
To place an order on our secure customer portal, just click the domain name you’d like to register on our dedicated short IE domains landing page. We will process your order on Monday at 11am, and we’ll let you know at the end of the day if you’ve been successful or not. If you haven’t, we will refund €20 to you the very next day.
Friday, March 11th, 2016
We’ve had a few complaints in the past that the fada isn’t available for IE domains, despite Internationalised Domain Names (IDNs) being available in many top-level domains for some time now. That should be about to change though, as the IE Domain Registry is currently running a consultation on adding the fada to domains, and it seems pretty unlikely anyone will object.
However there’s always a few nutters out there, so if the fada is important to you, please do review the consultation and send your comments in. You can read more from the IEDR here, and the consultation is available here (PDF). We are of course accredited IE registrars, and will be offering domains with fadas as soon as they become available.
Friday, February 19th, 2016
The launch of 1 and 2 letter IE domain names continues to the Landrush phase on February 21, essentially a pre-registration period with a premium price that reduces competition for registrations. Domains that have more than one applicant by the end of this phase, on March 22, will go to auction between March 29 and April 12. Our price per domain is €120 + VAT, which we believe to be the cheapest available, and renewals are at our standard rate of €20/year. The application fee is non-refundable, by registry policy.
If you’d like to register a 1 or 2 letter domain, please contact us or file a support ticket from our customer portal, as the domains have all been set aside by the registry, which interferes with the standard ordering process. We’ll place the order for you and an invoice will be generated, which will need to be paid before the order is placed with the registry. Note that the usual registration requirements for IE domains apply, and your supporting information will need to be supplied with the application. We’re happy to help with the details, just ask.
We expect all 1 letter domains to sell out during Landrush, and a large number of 2 letter domains. The next phase, General Availability (GA), will start on April 19, and domains will be available from that point forward on a first-come, first-served basis at our standard rate. We expect the vast majority of “good” 2 letter domains will be registered on the first day of GA, so we would strongly advise registering domain names that would be valuable to your business or organisation during Landrush.
Again, if you have any questions, just ask.
Wednesday, June 24th, 2015
This is just a quick note to let you know that the IE Domain Registry is planning to release 2 letter IE domains to market in the not-too-distant future. The process is still being worked out, but we’re watching it carefully and we’ll be ready to place orders on your behalf when they become available. If you have 2 letter domains you’d like to acquire, please let us know.
Also, the new .IRISH generic top level domain goes live in two days on the 25th, and we can register these for a special price of just €29. You can order a .IRISH here. Domains will be registered on a first-come, first-served basis at the registry.
Wednesday, March 18th, 2015
Most Irish and European domain name vendors are currently raising prices because of the weakness of the euro against the dollar, however we’re going to try to avoid this for as long as possible. With that in mind, we’re fixing our domain prices until the end of April, both for new AND existing customers. (more…)
Thursday, October 16th, 2014
Due to the recent POODLE vulnerabilty discovered in SSL version 3.0, we have disabled SSL3 on all shared hosting, VPS and dedicated servers.
We are notifying all of our customers of this change because it has a small risk of excluding users from services of yours that run over HTTPS, primarily Internet Explorer 6 web browser users on Windows XP. The risk of exploit far outweighs any other risks, so we’ve decided to err on the side of caution rather than implement awkward and less effective solutions.
If you believe that this will affect your services adversely, please get in touch to discuss an interim solution.
Friday, August 29th, 2014
Unfortunately we and other customers in Cork Internet Exchange suffered an outage this afternoon, which caused a complete loss of network connectivity to and from our servers; with the exception of DNS and backup services, and customers on our US, UK and DE machines. There should be no long-term effects, but if you do notice anything untoward, please let us know. Sincere apologies for any inconvenience caused. An explanation of the cause of the problem from CIX is below.
Today, Thursday 28th August, at approximately 4:30pm, CIX NOC began to see networking problems that affected a large number of customers. The problem cleared at 5:10pm. All customers connected to two Cisco 1Gbps core switches lost public connectivity to the Internet during all or part of this window. Customers connected to our Juniper 10Gbps and 40Gbps core switches were not affected.
We believe that, at 4:30pm, a customer working in the data centre inadvertently created a link between the two Cisco switches by patching a connection between them. This link started a broadcast storm in that network. By 4:45pm all services on those two switches stopped working. At 5:05 the customer removed the link at the network resumed normal operation shortly afterwards.
If your services were affected by this event then we apologise. We will investigate preventative measures to avoid a recurrence.
Yes, that person is a complete dipstick.
Thursday, July 3rd, 2014
If you’d like to move your website from a brochure to active selling, these €2.5k vouchers from the Local Enterprise Offices will get you well on the way. You’ll need to attend a seminar to apply — two remain in Cork: Mallow on the 25th of this month, and Roscarbery on the 30th. If you’d like to talk to us about possibilities, please get in touch.
Online Trading Vouchers
With the trend ever increasing towards online spending it is estimated that only 23% of small Irish businesses are engaged in any meaningful way in eCommerce sales. For businesses employing less than ten people this percentage could be even lower. It is now believed that of online purchases made in Ireland that 70% of these are done in overseas markets.
There is now an urgency to ensure that businesses recognise that this is happening and that they are encouraged and supported to correctly respond to this digital reality.
In order to support this goal, the National Digital Strategy aims to get a further 2,000 businesses trading online by the end of 2015.
Applications are now being accepted in the Pilot Regions of: Dublin City & County / Cork City & County / Kerry / Louth / Sligo / Waterford.
The vouchers are targeted at businesses that have a limited online trading presence; less than 10 employees; turnover less than €2million; applicants must be registered and trading for minimum of 12 months and the business must be located in one of the pilot areas under this phase of the scheme.
Note: ineligible projects include those with charitable status, commercial semi-state companies, ”not for profit” organisations, trade associations and company representation bodies such as Chambers of Commerce.
The Online Trading Vouchers can be used for the development or upgrade of an e-commerce website such as implementing online payments or booking systems. Other usage includes; purchase of Internet related software, online advertising, development of an app, implementation of a digital marketing strategy, consultation with ICT experts for early stage adopters of online strategy, training/skills development specifically to establish and manage an online trading activity.
Vouchers cannot be used for:
– Development of brochure websites
– Purchase of non-internet related software
– Anything other than online trading related activity
In order to make an application you must attend one of the information seminars which will provide all the details as to how to apply but also how to best use and gain value from the voucher to support your online trading proposition. Attendance is FREE and pre-registration is essential.
Tuesday, May 20th, 2014
Our customer Utility Brokers asker us to put together a website for their dedicated industrial and commercial offering, Horizon Energy. The site is WordPress-based, with a bespoke theme using Creativo as a framework. Jamie O’Leary created the graphical templates for us on this occasion.